FOFN

GPS Tracker Cannot Connect to Tracking Platform

When the device connects to network but your platform shows nothing.

Confirm the platform is listening on the exact IP/port and protocol the device uses, the device is whitelisted, and the AVL codec matches your parser. For Traccar/Flespi use the compatible device type. Check server logs for inbound packets.

Still need help?

Submit Support Ticket with your model and IMEI.